Best protection for your Mobile Phone. Ever.
Extended WarrantyExtends & Replicates manufacturer's warranty
- Extends your manufacturer's warranty to make your mobile phone last longer
- Covers Malfunctions & Breakdowns
- Free Pick & Drop from your doorstep
- Repair or replacement guaranteed. If we cant repair it in time, you get a Free Replacement
- • Freedom from Financial worries related to Mobile Phone repairs
Mobile Phone Repairs are expensive, check out the average repair costs in the image, to see how much you can save with OnsiteGo
- • If we cant repair it in time , we'll replace it. Repair or replacement cost upto the Mobile Phone invoice value
The invoice price of the Mobile Phone is the maximum liability upto which we will pay for repair/ replacement of your Mobile Phone
- • Completely Cashless
Repairs are completely cashless for what is covered in the plan, there are no hidden costs. We pay for parts, labour charges, pick & drop charges and taxes.
- • Covers all genuine manufacturing defects
This plan replicates & Extends your manufacturer's standard warranty & defect classification is done by the brand authorised service centre.
- • 30 Day Easy Refund Policy
For purchases made at Onsitego.com, if you are not satisfied, we have a 30 day refund policy from the date of purchase of plan. Money gets refunded via the same payment method through which payment was made, except in case of cash payment where the refund is directly transferred to the customer's bank account.
- • Free Pick & Drop at your Doorstep
Device will be picked up from your doorstep, serviced & delivered back to your doorstep. We cover over 900 cities.
- • This plan covers your new Mobile Phone and can be purchased with the Mobile Phone
This plan only covers New Mobile Phone and needs to be purchased within 6 months of mobile phone purchase. OnsiteGo may have special plans or tie ups with certain partners for refurbished, used , unboxed - devices which are only available with the partners.
- • Plan starts a day after your manufacturer's warranty ends and runs for the duration selected.
The OnsiteGo plan begins a day after the manufacturer's warranty expires and runs for the duration of the plan selected by you.
- • Use the warranty unlimited number of times
There is no limit to the number of times you can raise a request with us. It is only capped by the actual value of your Mobile Phone.
- • Repairs at Brand Authorised Service Center's only
Repairs will be at brand authorised service centers only (as far as possible). If none is available in your city , we will take support from a different renowned brand service center. OnsiteGo doesn't have any service center of its own. An invoice of the Service will be provided on demand.
- • Genuine Spare Parts
Since repairs are done at an authorised service center itself, only genuine spare parts will be used for repairs
- • Timely Repair or Replacement guarantee
If we can't repair you Mobile Phone within SLA , we will send you a replacement - device or gift voucher.
- • OnsiteGo Certificate of Protection
This certificate guarantees OnsiteGo protection for the registered Device. You get this after you register your device details with OnsiteGo
- • Any Malfunction due to Physical Damage or Liquid logging or any other external forces
This plan only covers manufacturing defects, any malfunction due to physical damage or liquid logging or external forces - e.g. electricity surge will not be covered. We have damage protection plans for this.
- • Devices not bought in India, or those which do not have at least 1 year manufacturer's warranty in India
Under this plan, we only cover devices purchased in India with a minimum of 1 year manufacturer's warranty (from the date of device purchase). We get the devices serviced only from brand authorised service center's across India.
- • Malfunction due to Regular wear & tear (e.g. hinges)
Regular usage of devices leads to wear & tear, which is not covered in the warranty. E.g. - Hinges, screen scratches etc.
- • Accessories like Battery, Charger, headphones etc
This plan only covers the Mobile Phone and not the accessories like battery, charger and headphones among others.
- • Software Issues (due to virus etc) , Data Loss
This plan covers manufacturing defects of the Mobile Phone. This does not include software or data.
- • Any modifications , Servicing (including that of software) , not authorised by the manufacturer
This plan covers manufacturing defects and any manufacturer unauthorised modifications , will make the warranty null & void.
All Our Plans Include
Authorised Service Centre
Email & Phone Support