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What is InstaRepair

InstaRepair is Onsitego’s doorstep repair & maintenance service for your devices and appliances. We know what you go through when your device or appliance breaks or stops working. Book a service now and get a fast, safe and hassle-free experience with InstaRepair.

Hassle-free doorstep service within 4 hours

Repair, maintenance, installation and uninstallation services available

90-days spare parts and service warranty

Service only by authorized and trained engineers

Why Choose Onsitego?

Qualified Engineers

In house engineers with 10+ years of experience

High Quality Repairs

High Quality Spares, 90 Day post-service warranty

Service Expertise

Trusted by 80 Lakh+ Customers

How to Avail Our InstaRepair Services?

Select Service

Choose your device & select the required service

Enter Details

Fill in some basic details & book the service

Door-to-door Service

Our qualified engineers will visit your home for service

Customer Testimonials

Living Up to the Promise

Rahul Rajput
Rahul Parashar
Harshal Amre
Shivam Gupta
Rajesh Mehendale
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Frequently Asked Questions

You can book the service on our website www.onsitego.com, enter your personal and device details, the issue you are facing with the device, a suitable date and time slot for the engineer visit and make the payment online. Once this is done, we will schedule an engineer to visit your place for repairs, as per your convenience.
We offer repair, maintenance service, installation and uninstallation of air conditioners.
The maintenance service for the air conditioner includes wet service for your appliance. The wet service includes cleaning of air conditioner filters, indoor coils, blades, drain tray, outer panel and outdoor unit with water. It also includes oiling / greasing of certain parts and checking if the air conditioner is properly cooling.
Installation and uninstallation of air conditioners are two separate services. To get the air conditioner installed, you can book for an installation service and our engineer will be at your doorstep to install the air conditioner. Any stand, copper pipe, electrical wire or drain pipe required to complete the installation will be charged separately.
Yes, the services can be availed for any split / window residential air conditioner upto a cooling capacity of 2 ton, irrespective of age, brand and model.
Occasionally, refrigerant gas may leak from an air conditioner due to a failure resulting in loss of cooling. While repair of the leakage is included in Onsitego service charges, you will have to pay separately for the refrigerant gas required for refilling the air conditioner.
While we will be happy to provide you with repair and maintenance service, you will have to pay separately for the spare parts that require replacement.
Occasionally, refrigerant gas may leak from an air conditioner due to a failure resulting in loss of cooling. You can purchase our Gas Recharging service under which our engineer will inspect the device, identify the leakage and repair the leakage if possible. In some cases, the leakage may be unrepairable and may require some component replacement (replacement of components is not covered under the plan and will have to be paid for separately). Post repair of the leakage, any contaminants and debris will be flushed from the system with vacuum pressure and the refrigerant gas will be recharged.
Certain repairs associated with cooling coils and condenser coils should not be undertaken at home. In such cases, the air conditioner will have to be transported to the service center for repairs. You will be charged a flat rate of Rs. 500 against transportation charges. No additional service charges will be payable.
You can book our Gas Recharging service which will be appropriate for fixing the gas leakage issue. At the same time, we will refund the charges you paid to book the Repair service.
We offer repair, maintenance service, installation and uninstallation services for water purifiers.
The servicing includes cleaning of filters, outer body and water tank of the water purifier.
While we will be happy to provide you with repair and maintenance service, you will have to pay separately for the spare parts that require replacement.
Yes, the service can be availed for any residential water purifier, irrespective of the age, brand and model
Consumables are not covered in the service. You can buy filters and RO Membrane from us by paying an additional amount. Also, you can buy Onsitego’s Annual Maintenance Contract for water purifiers which covers replacement of consumables, two maintenance services and unlimited breakdown support for a period of 12 months.
We offer repair and remote support service for laptops. If your laptop has malfunctioned and needs urgent repair, you can book our service on our website and we will either resolve the issue remotely or send an expert engineer home for repairs.
We only work with skilled engineers who are experts at their job but in case you are not satisfied with the repairs, we will schedule another engineer visit to repair your laptop, at no extra cost.
Once you book an InstaRepair service, we will send an engineer home to inspect and diagnose the smartphone. The device will either be repaired at home or at the service center, depending on the issue in the device. In case the device cannot be repaired at home, we will get your device picked, repaired and delivered at your doorstep. You need not worry about your device, as we only work with authorised service centers and skilled engineers.
We shall try our best to offer our services at the earliest. However, sending an engineer on the same day will depend on the availability of the engineer.
Total charges for the repair will include service charges for repair that you have paid while booking the service. Spare parts that may need replacement will be charged extra, on actuals.
You only need to pay once at the time of booking the service on the Onsitego website. You do not have to pay the engineer any fee, as the plan amount includes service charges. However, the cost of spare parts is not covered in the repair service. You need to pay separately, in case a part needs to be repaired or replaced.
We only work with trained engineers who are experts at their job but in case the engineer is unable to fix your smartphone issue, we will schedule another engineer to repair your smartphone, at no extra cost.
We only work with trained engineers who are experts but in case the engineer is unable to fix your air conditioner issue, we will schedule another engineer to repair your air conditioner, at no extra cost.
We only work with trained engineers who are experts at their job but in case you are unhappy with the repair, we will schedule another engineer to service your water purifier, at no extra cost.
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