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OnsiteGo has one overwhelming purpose: To Provide Exceptional Customer Service in consumer Electronics. Our goal is to ensure, that the simple joy of owning an electronic device or appliance stays with the customer for as long as possible. We’re proud of our ever growing family of 3 million + customers. We seek to transform the purchase, ownership and resale of electronic products into hassle-free and transparent experiences.
We are in the business of protecting and extending the life of all electronic gadgets, big and small. We offer a range of customer-oriented, post-purchase services – that have been designed to protect your devices and ensure their longevity. For every gadget you own and love, we have a plan to protect it!
The entire device ownership experience of the customer is centred around the brand or the retailer. The brands make fantastic gadgets and the retailers are great at selling those gadgets,but the harsh reality is, if something goes wrong with your precious gadget, it’s a pain getting help from either the brand or the retailer.
When you need a hassle-free & delightful customer service, none of the above is able to help! This is where OnsiteGo comes in. Our award winning customer service combined with our thoughtful protection plans ensure the best protection for every device you buy.
Our flagship product - Extended Warranty, protects your devices even after the expiry of your manufacturer’s warranty. Our Damage Protection plans for mobile phones, tablets and laptops cover what the manufacturers don’t - physical or liquid damage, and run concurrently with the manufacturer’s warranty. These and more such products help our customers - Stay Delighted!
Our core team constitutes of a bunch of dedicated professionals, passionate about making substantial changes in the device protection business.
Kunal Mahipal
CEO inKunal is the CEO of OnsiteGo. He aspires to make it India’s most recognised and valuable service brand. Kunal is an alumnus of IIM,Bangalore.
Rahul Rai
CTO inRahul is our Chief Technology Officer (CTO) and the brain behind the scalable and robust technology for a delightful customer experience and risk management. Rahul is an alumnus of IIT, Kanpur.
Sunil Gandhe
COO inSunil is our Chief Operations Officer (COO). He heads Operations, and is responsible for ensuring that OnsiteGo’s customers always stay delighted with its service. Sunil is an alumnus of IIT, Bombay & IIM, Calcutta.
Accel is a leading, early and growth-stage venture capital firm, powering a global community of entrepreneurs. Accel backs entrepreneurs who have, what it takes to build a world-class, category-defining business. Founded in 1983, Accel brings more than three decades of experience building and supporting hundreds of companies. Accel has backed a number of iconic global platforms, including Atlassian, Braintree, BookMyShow, Cloudera, Dropbox, Etsy, Facebook, Flipkart, FreshDesk, MuSigma, Myntra, Ola-TaxiForSure, Perfint, Slack, Spotify, OnsiteGo and others. For more information, visit accel.com, or on facebook.com/accel
