Why Onsitego
One-stop Solution for All Your Device Needs:

Onsitego is India’s leading after-sales service provider and offers Extended Warranty, Damage Protection, AMC Plans, and On-Demand Repair Services. We cover all electronic devices and home appliances. Our plans are widely available across retail stores and online marketplaces.

What we do
Deliver ‘WoW’ Experiences to Customers:

We provide hassle-free services for the repair and maintenance of devices and appliances, thus improving the post-purchase ownership experience. Our customer obsession allows us to have the highest Net Promoter Score (NPS) globally in after-sales services.

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The entire device ownership experience of the customer is centered around the brand or the retailer. Brands make fantastic gadgets and retailers are great at selling those gadgets. However, if something goes wrong, getting help from either the brand or the retailer is hectic and troublesome. This is where Onsitego steps in to provide hassle-free and delightful customer service.

Our award-winning customer service combined with our thoughtful plans ensure the best care you invest in for your devices & appliances.

The Team

Our core team constitutes of a bunch of dedicated professionals, passionate about making substantial changes in the device protection business.

Kunal Mahipal

(CEO)
Accel

Accel is a leading, early and growth-stage venture capital firm, powering a global community of entrepreneurs. Accel backs entrepreneurs who have, what it takes to build a world-class, category-defining business. Founded in 1983, Accel brings more than three decades of experience building and supporting hundreds of companies. Accel has backed a number of iconic global platforms, including Atlassian, Braintree, BookMyShow, Cloudera, Dropbox, Etsy, Facebook, Flipkart, FreshDesk, MuSigma, Myntra, Ola-TaxiForSure, Perfint, Slack, Spotify, Onsitego and others. For more information, visit accel.com, or on facebook.com/accel

IFC

IFC, a member of the World Bank Group, is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities in developing countries. In fiscal year 2020, we invested $22 billion in private companies and financial institutions in developing countries, leveraging the power of the private sector to end extreme poverty and boost shared prosperity.

Zodius

Zodius is a private equity specialist with focus on early-growth stage capital to technology-enabled, new economy, market leading companies in India. Zodius partners with proven entrepreneurs and managers to build disruptive and market defining, India-centric businesses that hold the promise of creating entirely new markets as well as generating exceptional returns. They cover internet and mobile areas such media & entertainment, education, healthcare, financial services, and retail. They also cover enterprise software & information services and data driven analytics businesses, robotics, IoT business models. Zodius has backed some leading companies like BigBasket, Zivame and Freshmenu.

Our Partners

amazon
croma
hdb
vijay
toshiba